Question 1

Can I embed the AI chat on my own website?

Accepted Answer

Yes! Premium and Enterprise members can generate a widget key in Organization Settings → AI Chat Widget. You get three embed options: a standalone URL, an iframe embed, or a JavaScript chat bubble that floats on your website. The widget is white-labeled with your brand colors and includes a "Powered by MightyAutomationAI" footer.

Question 2

Do I need a license to serve papers in California?

Accepted Answer

California requires process servers to be registered in the county where they serve papers (Business & Professions Code §22350). Registration requires a $2,000 surety bond. Sheriffs, marshals, and their deputies are exempt from registration requirements.

Question 3

Do I need a license to serve papers in Colorado?

Accepted Answer

Colorado does not require process servers to be licensed by the state. Any person over 18 who is not a party to the action may serve process (CRCP Rule 4(b)). However, some counties may have local requirements.

Question 4

Do I need a license to serve papers in New York?

Accepted Answer

New York does not require a state license for process servers, but New York City requires a license issued by the NYC Department of Consumer and Worker Protection. Process servers in NYC must be at least 18, pass a background check, and carry liability insurance.

Question 5

Do I need a license to serve papers in Washington State?

Accepted Answer

Washington does not require a license or registration for process servers. Any person who is at least 18 years old and competent to testify may serve process, provided they are not a party to the action (RCW 4.28.080).

Question 6

Do I need certification to serve papers in Texas?

Accepted Answer

Texas requires process servers to be certified through the Texas Supreme Court Process Server Certification Program. Certification requires completing an approved training course, passing an exam, and obtaining a $10,000 surety bond.

Question 7

How do I become a process server?

Accepted Answer

Requirements vary by state. Some states require licensing, registration, or bonding, while others allow any adult who is not a party to the case to serve papers. Common requirements include being at least 18 years old, passing a background check, and in some states, completing training or passing an exam.

Question 8

What are the requirements to become a process server in Florida?

Accepted Answer

Florida requires process servers to be certified by the Chief Judge of the circuit (F.S. §48.27). Requirements include being at least 18, having no felony record, completing a 4-hour training course, passing a background check, and posting a $5,000 bond. Certification must be renewed annually.

Question 9

How do I serve papers in Arizona?

Accepted Answer

In Arizona, process may be served by a sheriff, constable, or a private process server who is registered with the Arizona Supreme Court (ARCP Rule 4(d)). Process servers must be at least 21 years old and complete a certification program. Personal service requires handing documents directly to the named individual.

Question 10

How do I serve papers in California?

Accepted Answer

In California, process must be served by someone who is at least 18 years old and not a party to the case (CCP §414.10). Personal service involves handing documents directly to the individual. If personal service fails after reasonable diligence, you may use substituted service by leaving papers with a competent member of the household and mailing a copy.

Question 11

How do I serve papers in Florida?

Accepted Answer

In Florida, process is typically served by the sheriff of the county where the person to be served resides. Private process servers must be appointed by the sheriff and certified by the Chief Judge of the circuit court (Florida Statute §48.021). Personal service requires delivering a copy of the process directly to the person.

Question 12

How do I serve papers in Georgia?

Accepted Answer

In Georgia, process must be served by the sheriff or deputy, a marshal or their deputy, or any citizen of the United States who is at least 18 years old and not a party to the case (O.C.G.A. §9-11-4(c)). Personal service involves delivering a copy of the summons and complaint to the defendant.

Question 13

How do I serve papers in Illinois?

Accepted Answer

In Illinois, process may be served by a sheriff or a licensed private detective, or by any person who is at least 18 years old and appointed by the court (735 ILCS 5/2-202). Personal service is made by leaving a copy with the defendant personally. Illinois also allows service by certified or registered mail in certain cases.

Question 14

How do I serve papers in Nevada?

Accepted Answer

In Nevada, process may be served by a sheriff, constable, or any person who is at least 18 and not a party (NRCP Rule 4(c)). Personal service is preferred. Nevada also allows service by publication after court approval when the defendant cannot be found after diligent search.

Question 15

How do I serve papers in New York?

Accepted Answer

In New York, process may be served by any person who is at least 18 years old and not a party to the action (CPLR §2103). Personal service involves delivering papers directly to the individual. If personal service cannot be made with due diligence, substituted service may be used under CPLR §308(4) — affix to door and mail.

Question 16

How do I serve papers in Ohio?

Accepted Answer

Ohio uses certified mail as the primary method of service (Ohio Rule 4.1). If certified mail fails, personal service by a process server or sheriff is used. Any person who is at least 18 and not a party may serve process when appointed by the court.

Question 17

How do I serve papers in Pennsylvania?

Accepted Answer

In Pennsylvania, original process is typically served by the sheriff. When the sheriff cannot serve, the court may appoint a competent adult as a special process server (Pa.R.C.P. 400.1). Personal service requires delivery to the defendant at any location within the Commonwealth.

Question 18

How do I serve papers in Texas?

Accepted Answer

In Texas, process may be served by a sheriff, constable, or any person authorized by court order who is at least 18 years old and not a party to the suit (TRCP Rule 103). Service must be completed within the timeframe specified by the court. Personal service is preferred, but certified mail is also authorized for certain documents.

Question 19

What is personal service of process?

Accepted Answer

Personal service means physically handing legal documents directly to the person named in the papers. It is the most common and preferred method of service in most states because it provides the strongest proof that the defendant received notice of the legal action.

Question 20

How do field sheets work?

Accepted Answer

Field sheets are the proof-of-service documents generated for each job. MPS offers three versions: Mighty (default branded), Custom Branded (uses your company logo and colors — Premium), and Incognito (no branding at all — Premium). Configure your preferred version in Organization Settings → Field Sheet Settings.

Question 21

How do I create a job?

Accepted Answer

To create a job, click the Create Job button in your dashboard. Upload your legal documents, enter client details, and the AI will auto-fill case information from the PDFs. Review the extracted data side-by-side with the documents, then assign a process server.

Question 22

How do I get paid?

Accepted Answer

Payments are managed through the platform's accounting system. When a client submits payment during job creation, the amount and reference number are tracked. Payouts are processed via Stripe Connect. Check your Accounting tab for payment history and statements.

Question 23

How do I serve papers through MPS?

Accepted Answer

After a job is assigned to you, view the job details for the servee name, address, and documents. Print a field sheet for the field. Make service attempts and log them in the app. Once served, generate the affidavit of service directly from the platform.

Question 24

How does the AI auto-fill work?

Accepted Answer

When you upload legal documents during job creation, MightyAutomationAI reads the PDFs using advanced OCR and vision AI. It extracts case numbers, court details, servee names, addresses, and filing dates automatically. You verify the extracted data against the original documents in a side-by-side view.

Question 25

How does the dispatch board work?

Accepted Answer

The Dispatch Board is your operational command center (Enterprise/Premium only). It shows all jobs across your organization in three tabs: Pending (awaiting server assignment), Active (server assigned, work in progress), and Completed. You can assign servers, review bids, and manage job flow from one screen.

Question 26

What are the membership tiers?

Accepted Answer

Mighty Process Server offers three tiers: Individual ($37/month) for solo servers who manage their own jobs; Premium for dispatch companies that assign jobs to servers; and Enterprise for large organizations with full platform access. Free servers can only execute jobs assigned to them.

Question 27

What is Mighty Process Server?

Accepted Answer

Mighty Process Server is a comprehensive platform for the legal process serving industry. It connects law firms with process servers, provides dispatch management, bid boards, affidavit generation, and AI-powered document extraction — all in one place.

Question 28

Who built this platform?

Accepted Answer

Mighty Process Server was created by Michael Reid, with MightyAutomationAI as the central intelligence engine powering the platform.

Question 29

What is a due diligence affidavit?

Accepted Answer

A due diligence affidavit is a sworn statement documenting all attempts made to serve a person before requesting permission to use alternative service methods. It typically includes dates, times, locations of attempts, and descriptions of any contact made. Courts require this to approve service by publication or other alternative methods.

Question 30

What is proof of service?

Accepted Answer

Proof of service (also called an affidavit of service or return of service) is a legal document signed by the process server confirming when, where, and how documents were delivered. It is filed with the court as evidence that proper service was completed.

Question 31

What is service by publication?

Accepted Answer

Service by publication is a last-resort method where notice is published in a newspaper when the defendant cannot be located after diligent efforts. It requires court approval and an affidavit showing that other methods have been exhausted. Publication typically must run for several consecutive weeks.

Question 32

Can I serve papers on a Sunday?

Accepted Answer

Most states allow service on Sundays. However, some states have restrictions or prohibit Sunday service entirely. Always check your specific state's rules before attempting Sunday service.

Question 33

Can papers be served at a person's workplace?

Accepted Answer

In most states, yes — papers can be served at a person's workplace. However, some jurisdictions have restrictions or prefer that service be attempted at the residence first. The process server should use discretion and avoid causing unnecessary embarrassment.

Question 34

How many attempts should I make before using alternative service?

Accepted Answer

Most states require documentation of at least 2-3 attempts at personal service before allowing alternative methods like substituted service or service by publication. Attempts should be made at different times of day and on different days of the week to demonstrate due diligence.

Question 35

What happens if I can't find the person to serve?

Accepted Answer

If you cannot locate the person after diligent efforts, you may be able to use alternative service methods such as substituted service, service by mail, or service by publication. The court may need to approve alternative methods, and you'll typically need to document all attempts made to locate the individual.

Question 36

What is skip tracing in process serving?

Accepted Answer

Skip tracing is the process of locating a person who cannot be found at their known address. Process servers use various tools including public records databases, social media, DMV records, and field investigations to find the individual's current location for service.

Question 37

What is the difference between a summons and a subpoena?

Accepted Answer

A summons notifies a defendant that they are being sued and must respond within a set time. A subpoena compels a witness to appear in court or produce documents. Both require proper service, but the consequences for ignoring them differ — ignoring a summons may result in a default judgment, while ignoring a subpoena may result in contempt of court.

Question 38

Can I serve papers to a minor?

Accepted Answer

Generally, papers cannot be served on a minor (someone under 18). Service must typically be made on a parent, legal guardian, or other person having care or control of the minor. Requirements vary by state and by the type of legal action.

Question 39

What is substituted service?

Accepted Answer

Substituted service is an alternative method used when personal service fails. It typically involves leaving the documents at the person's home with a responsible adult and then mailing a copy to the same address. Requirements vary by state, but most require documentation of prior failed attempts at personal service.

Question 40

What is a subpoena and how is it served?

Accepted Answer

A subpoena is a legal document requiring a person to appear in court, give testimony, or produce documents. Service requirements vary by state but generally require personal delivery by an adult who is not a party to the case. Some states allow service by certified mail for certain types of subpoenas.

FAQs & Knowledge Base

Process Serving Laws

Licensing

Personal Service

Proof Of Service

Service By Publication

Service Methods

Special Circumstances

Sub Service

Subpoena

Platform & How-To

Ai Features

Platform